Supervisor, Charlotte Russe

Job Summary

As Supervisor, you will support the management team by driving sales and conversion. The Supervisor ensures key zone coverage to maximize sales and ensure an ICONic service experience. Your upbeat attitude and outgoing personality will enable you to not only model selling behavior to the team but also motivate the team to execute our high service expectations. You will drive top line sales through consistent execution of Charlotte Russe marketing, promotion and visual best practices. The Supervisor works closely with the store management team to understand daily/weekly/monthly store priorities and assists in assigning projects and tasks to Sales Associates as well as ensuring compliance with Charlotte Russe policies and procedures.


Essential Duties and Responsibilities

-Supports a great customer experience by modeling the Charlotte Russe ICON experience -Maintains a respectful, professional store environment -Ensures coverage of key areas of the store including shoes, fitting room and cash wrap ensuring that we never make her wait -Ensures that Sales Associates take meals & breaks in compliance with Charlotte Russe Policy, and follows all Loss Prevention policies and procedures -Acts as a mentor to coach employees and offers feedback -Communicates store priorities as determined by store management and delegates tasks to Sales Associates accordingly -Opens and closes the store per company guidelines -Audits and approves register transactions in accordance with established policies and procedures -Demonstrates knowledge of merchandise, current marketing campaigns, and in-store promotions and consistently executes marketing, promotional and visual best practices -Maintains neat and organized stock, including straightening, hanging, sizing, and merchandising -Participates in cleaning of the store, including vacuuming, dusting, and spot cleaning of windows, racks and mirrors, etc.

-Is knowledgeable and follows all store safety and emergency procedures